Shipping Info

Good things take time — and your sneakers are no exception.
Every pair is made-to-order, crafted by real humans (not pulled from a shelf), using sustainable materials and serious attention to detail.

It takes around 4–5 weeks to build your kicks from scratch — because we believe in doing things right, not fast.

You're not just buying shoes — you're investing in quality, originality, and a little bit of patience.
We're always working to speed things up without losing the care that goes into every stitch.

Trust us — your future self will thank you!

Returns & Exchanges

Hey sneakerhead, not feeling your order? No problem — we’re here to help. We want you to love your kicks, but if something’s off, here’s how to return them.

Return Conditions

You’ve got 30 days from delivery to request a return. Sneakers must be unworn, in original condition, and in the original box. Keep all tags, extras, and packaging — just like new.

How to Start a Return

No forms, no stress. Just shoot an email to our customer service team at: support@okepas.com. We’ll guide you through the process step by step — fast, friendly, and with zero judgment.

Refunds & Store Credit

Once we receive and check your return, we’ll issue your refund or store credit (your choice!). Processing usually takes 3–5 business days.

Return Shipping

Return shipping costs may apply depending on your location. Our team will let you know everything you need when you reach out.

Final Notes

We’re here to ensure your sneaker experience is always top-notch. Any questions? Need help? Just hit us up — we got you.