🚚 Shipping Info

Good things take time — and your sneakers are no exception.
Every pair is made-to-order, crafted by real humans (not pulled from a shelf), using sustainable materials and serious attention to detail.

⏳ It takes around 4–5 weeks to build your kicks from scratch — because we believe in doing things right, not fast.

You're not just buying shoes — you're investing in quality, originality, and a little bit of patience.
We're always working to speed things up without losing the care that goes into every stitch.

Trust us — your future self will thank you 👟🔥

🔁 Returns & Exchanges

Hey sneakerhead 👋
Not feeling your order? No problem — we’re here to help.

We want you to love your kicks, but if something’s off, here’s how to return them:

✅ Return Conditions

You’ve got 30 days from delivery to request a return.

Sneakers must be unworn, in original condition, and in the original box.

Keep all tags, extras, and packaging — just like new.

💌 How to Start a Return

No forms, no stress.
Just shoot an email to our customer service team at: support@okepas.com.
We’ll guide you through the process step by step — fast, friendly, and with zero judgment.

💸 Refunds & Store Credit

Once we receive and check your return, we’ll issue your refund or store credit (your choice!)

Processing usually takes 3–5 business days

🚚 Return Shipping

Return shipping costs may apply depending on your location.

Our team will let you know everything you need when you reach out.

❤️ Final Notes

We’re here to make sure your sneaker experience is always 🔥
Any questions? Need help? Just hit us up — we got you.

Team Okepas 👟